Privacy Policy

1. Information We Collect

1.1 Information You Provide Directly

• Account information (name, email, username)
• Mobile phone number and SMS opt-in consent (if you text us or provide your number to receive messages)
• Profile details (avatar, preferences, optional information)
• Content and Creations (designs, images, text, materials)
• Communications (support requests, feedback)

1.2 Information Collected Automatically

• Usage data (app interactions, features, screens, session length)
• Device and log data (device type, OS, app version, IP address, identifiers, crash logs)
• Cookies and similar technologies

1.3 Information from Third Parties

• Authentication from Apple/Google
• Payment confirmation from Stripe or app stores
• Analytics data from Firebase

2. How We Use Your Information

• Operate, provide, and maintain the Service
• Enable content creation, customization, remixing, and sharing
• Personalize experience and show relevant features
• Process purchases with third-party partners
• Communicate updates, security alerts, support
• Monitor, maintain, and improve the Service
• Prevent fraud and abuse; protect rights and security
• Comply with legal obligations and enforce Terms of Service

3. Legal Bases for Processing (EEA/UK Users)

• Performance of contract
• Legitimate interests (improving Service, securing systems, preventing abuse)
• Consent (for marketing or optional analytics)
• Legal obligations

4. How We Share Your Information

We do not sell your personal information. We may share in these circumstances:

• Service providers (hosting, analytics, support, email, cloud storage)
• Commerce and fulfillment partners (manufacturing, shipping, payment processing)
• Legal reasons (law requirements, protect rights/safety/property)
• Business transfers (merger, asset sale, acquisition)

We do not sell your personal information, and no mobile information or SMS opt-in consent will be shared with third parties or affiliates for marketing or promotional purposes. Mobile opt-in data and consent are excluded from any sharing described above. We share your phone number only with the messaging service providers (such as our SMS carrier and platform) strictly as needed to deliver the messages you requested.

5. Text Messaging (SMS)

If you text us or provide your mobile number and opt in, we use your number to operate our two-way messaging program — for example, to let you submit photos and receive collections back, send order, shipping, and account updates, respond to your questions, and send occasional promotional messages. Message frequency varies, and message and data rates may apply.

Consent to receive text messages is never a condition of any purchase. You can opt out at any time by replying STOP, or reply HELP for help. See our Opt-In Policy for full details. We retain your number and a record of your consent for as long as you remain opted in and as required to document consent.

6. Third-Party Services We Use

5.1 Firebase (Analytics & App Performance)

Collects: device information, usage data, crash logs, app interaction patterns. Does not receive: personal Creations, messages, payment data. Firebase Privacy & Support

5.2 Stripe (Payments)

Collects: payment method details, transaction information, fraud prevention data, billing information. We do not store full payment card information. Stripe on Privacy

7. Data Retention

Data is retained only as long as necessary to:

• Provide the Service
• Fulfill legal, accounting, reporting obligations
• Resolve disputes and enforce agreements

Data is deleted or anonymized when no longer needed.

8. Security

We use reasonable technical and organizational measures to protect information, though no system can be guaranteed 100% secure. Users are responsible for keeping their account credentials confidential.

9. International Data Transfers

Made In Motion operates from the United States. Data may be stored or processed in the U.S. or other countries where service providers operate. Safeguards are implemented where legally required.

10. Your Rights and Choices

Depending on your location, you may have rights to:

• Access personal information
• Correction of inaccurate data
• Deletion (subject to obligations)
• Restriction of use
• Objection to processing
• Portability in a structured format
• Withdraw consent

Contact support@madeinmotionapp.com. You also have the right to lodge complaints with your local data protection authority.

11. Children’s Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. Parents or guardians should contact support@madeinmotionapp.com if concerned.

12. Third-Party Links and Services

This Privacy Policy does not apply to third parties. Users are encouraged to review third-party privacy policies.

13. Changes to This Privacy Policy

Updates may occur with a revised “Last Updated” date. Continued use signifies acceptance of the updated policy.

14. Contacting Us

Email: support@madeinmotionapp.com